Air India's Wake Up Call: Heads Will Roll, But What Next? The Indian government's stern warning to Air India and its regulator, DGCA, is a welcome development in an industry where complacency has been rampant.
The August 4 Phuket Delhi flight incident left 145 passengers shaken, prompting authorities to take concrete steps towards ensuring safety.
The government's directive to Air India requires the airline to assume responsibility for operations and improve oversight.